Q: ARE YOUR PRODUCTS AUTHENTIC?
YES YES YES, 100%!
Q: MY FOVOURITE ITEM IS OUT OF STOCK NOW! WHEN WILL IT BE RE-STOCKED?
Click on “Email me” located on the specific product page, you will receive an immediate notification as soon as the product is available for purchase
Q: I DON’T SEE THE COLLECTION PRODUCT I WANT ON LOVELL?
Drop us an email at email@example.com and tell us what you are looking for. We have super friendly customer service team to offer you the best service possible!
Q:WHAT ARE THE METHODS OF PAYMENT WE ACCEPTS?
For local orders, we accept Paypal and Bank Transfer*.
For International orders, we accept Paypal only.
*Bank Transfer to:
CIMB Account Name: MOUNTFABER ENTERPRISE
Account No : 8008841597
Q: WHAT IF I DON’T HAVE A PAYPAL ACCOUNT?
You don’t need one!
As long as you have a credit or debit card, you are able to key in the details manually and they will charge your card independently. However, we do encourage you to create a PayPal account for easier and fuss free transactions.
Q :WHAT IS THE BEST SHIPPING SERVICE THAT YOU OFFER?
Parcel shipping take around 1 to 2 days time frame , we charges Flat Rate RM6 .
Q: DO WE SHIP INTERNATIONALLY?
SORRY.Currently, we only ship within Malaysia.